India’s economy is booming and is leading the country to become
another Asian powerhouse. Foreign business delegations stand in line
to get a piece of the cake. Constant economical growth in combination
with political stability opens the gateway to attract a permanent
inflow of foreign investment.
Earlier, at the beginning of 2000, the question ‘why India
now?’ was difficult to answer. But now, several years later,
the question does not arise any longer. It had been replaced with
the new mantra ‘You can not afford not to be in India any
longer’.
But India has traditionally been considered as a difficult place
for business. While China has been able to fully connect to the
foreign business world, India still remains a widely unknown territory
when it comes to understanding business culture and business ethics.
One reason is, that the “old” picture of India as being
a third world, developing country, that has nothing to offer, could
not be effectively replaced by a realistic picture of today’s
world. Information about an IT- specialized elite of the country
that made its way into America’s Silicon Valley did neither
match the “old” picture of India nor did it replace
it with an effective “new” one.
That leaves the outside businessman alone with a number of questions
like how to set up one’s business, how and where to enter
the Indian market and how to analyze one’s potential in the
current market scenario.
But not only that, once started in India, life does not become
easier when it comes to dealing with daily obstacles that leave
a western observer widely stunned. What seams to be an easy run
at the beginning turns out to be a journey full of unplanned surprises.
Only later the real India reveals its face as a country full of
diversity and contrast.
Only than it becomes clear that there is a wide gap between western
and Indian business culture and mainly between western and Indian
communication patterns. The real challenge for a western company
is to understand that only 1% of Indian business culture is visible
to the outside world but it is critical for long term business relationships
to make a sincere effort to understand the rest.
The book ‘Business Guide Indien” is a book for modern
India. It is a tool for long-term business success by naming the
key factors of cultural differences and different behavioural patterns.
It helps the reader to reach the necessary comfort level to integrate
into the business world of India.
By naming 10 specific business rules it enables the reader to clearly
understand how to prepare oneself for a country with a middle class
of 300 million people, out of which 54% are younger than 25 years.
It gives the inside story of how family businesses operate and are
interconnected in a business world that is widely dominated by personal
relationships. It explains that the more linear way of carrying
out business in the west is replaced by a lateral and concentric
patter in India.
The author herself has personally gone through all the steps of
setting up a business in India. She has developed her intercultural
competence by a 19 year long experience with the country and her
marriage to an Indian citizen. New Delhi has become her permanent
home in the year 2000 where at the present she works as a trainer
and business consultant for foreign companies.
She is educated in law and was the head of the legal department
and the department for Quality Management in a leading Austrian
bank for 17 years. But apart from all her studies that
also led her to a deeper understanding of psychological and social
factors, her real teachers were common Indian people like rikshaw
and taxi drivers, traders and businessmen.
The idea to write this book came at a time when she discovered
that her clients – foreign business men and women –
kept on asking the same questions about ‘how to deal with
Indian business partners’ over and over again. She understood
that enough literature covering economical factors is already available
in the market, but saw the need of a business guide that gives an
insight into intercultural factors and practical advice on how to
set up a business. To cover that, she wrote a 120 page long business
guide that originated out of her own and personal experience with
setting up a business in India.
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